Hello there fabulous fellow naturals!
I know this may be a unfair question to some. And then there may be a few who may feel uncomfortable sharing there feelings on this topic, and that's fine. But, the very truth of the matter is that they do exist. You have good and bad in everything, but then there is horrible..or I will never, ever....ever, ever, EVER buy from that company again. I have brought from natural hair companies and have had exceptional results , customer service was great, shipping price was great and reasonable, and shipment arrival was great. But, then I've had experiences with natural hair companies where their product was horrible, there customer service was horrible. You send them email after email after email about a product you've received or haven't received and it takes for ever to get a response, if any at all. The shipping price is ridiculous, and the arrival time has a lot to be desired.
Personally, I have had these types experiences one would be Afroveda , this was before her price change. So my problem with her is not that she changed her prices. My problem with her was that she lied and told me different about a product I purchased after I emailed her the information I needed to know, for me to finally receive it and find the total opposite of what she told me. I have even kept the responding email from her as a reminder to myself as to why I will never give her my business again. Then , I was told my shipment had in fact shipped..... to email them once again, and be told it had in fact NOT shipped. Worst experience ever #1
I feel that its important in some cases to let these things be known. It hopes of helping other fellow naturals. Its great and all to let the greatness of a product be known, as we often share our favorite products, our favorite site or sites to order from . But its equally important to let it be known which companies are not as professional, with horrible customer service as well. Although, I do know.... understand.... and fully realize that my experience will and have not been everyone else's.
So ladies, share with us here at AuNaturale which natural hair company you may have had a horrible experience with and will never purchase from them again.
Thanks for reading and remember ladies stay naturally fabulous!
TAKE CARE :)
